Terms & Conditions

Welcome to Floral Dubai. By using our website, you agree to the terms below:

Use of Website

You agree not to misuse or copy any content, product images, or designs from our website.

Order Acceptance

We reserve the right to:

• Decline or cancel an order

• Refuse service if fraudulent or suspicious activity is detected

Product Availability

Flowers are seasonal.
If a specific bloom or colour is unavailable, we may substitute with a similar or higher-quality option while maintaining the design value.

Pricing & Payments

All prices are listed in AED.
We accept online payments through secure gateways.
Prices may change without prior notice.

Delivery Terms

• Delivery slots are chosen at checkout

• Peak-day delays may occur due to traffic or weather

• If the recipient is unavailable, redelivery charges may apply

Liability

Floral Dubai is not responsible for:

• Delays caused by traffic, weather, or high-demand events

• Wrong addresses submitted by the customer

• Damage caused after delivery is completed